Q. What is Maximum Demand?A. The average kilowatt load to the nearest one-tenth kilowatt during the 15-minute period of greatest use during a billing period, as recorded by the Department's meter.
Q. How do my operations affect Maximum Demand?A. Depending on how you group and perform your operations, how energy intensive your operations are, how they are executed, and for how long, your Maximum Demand will be affected.
Q. Is there a way to plan for better utilization of my energy?A. Yes, by knowing how your operations use energy you might be able to defer, reduce, shift, eliminate or even include energy efficient motors, appliances, and other electrical tools that you may use in your operations. It may also include changing old equipment and/or energy processes to reduce your overall energy input to your processes or products.
Q. Can I lower the cost of my operations with energy usage planning?A. While deferring, or using energy efficient tools or processes have a direct effect on energy use, there is a way to plan for energy cost savings through energy use planning. Our objective is to show you that by carefully planning operations around costly peaks and simultaneous operations, you may be able to reduce demand peak costs and expensive energy periods.
Q. What is MVWEB?A. MV-WEB is an online tool that provides Commercial, Industrial, and Photo-Voltaic customers secure and reliable access to their load profile data. MV-WEB also provides cost-effective, easy access to valuable customer load data for account representatives, load research and generation personnel, engineers, management, and other internal staff.
Q. Is there a charge to sign-up for MVWEB and is there a monthly fee?A. There is absolutely no fee to sign-up or maintain your account. However, under extreme circumstances, such as a hard to access meter, where special equipment may be needed to perform the remote data download, some charges may apply. Under very extreme circumstances, no amount of equipment may be able to solve a particular situation and participation will not be possible.
Q. What are MV-WEB Features and Benefits?A. MV-WEB presents energy usage interval data in a variety of tabular and graphical formats. Reporting options include: peak day demand, daily peaks and totals, monthly peaks, 24 hour profile graphing, comparison graphing and others. MV-WEB also allows users to download usage and demand interval data as a delimited text file that can be easily imported into a spreadsheet or database for further reporting and analysis.
Q. Can a third party access my energy usage using MVWEB?A. No. The LADWP takes utmost concern with your privacy. Your energy usage data can only be accessed by you, the Customer of Record, or by providing specific permission to a third party, in writing, written on company stationary, and addressing it to:
City of Los Angeles
Department of Water and Power
Rates and Contracts Group
c/o Rates Outreach, A. Reinosa, P.E.,
111 North Hope Street, Room 956,
Los Angeles, CA 90012.
Q. How does MVWEB communicate?A. MV-WEB uses the Internet and a standard web browser. By using the internet to deliver data, it employs a proven and cost-effective communications network that is familiar, secure and reliable.
Q. How can MVWEB help me lower my bills?A. By using MV-WEB, customers will benefit by gaining a better understanding of their usage patterns providing the ability to:
• Structure business operations to take advantage of more favorable rates
• Identify costly demand peaks
• Increase awareness of energy usage and institute better energy management practices.
Q. Can I change my operations and energy pattern use to better utilize energy and lower my costs?A. Yes. By analyzing your electric energy usage historical patterns you may determine that some operations may be delayed, eliminated, shifted, or reduced, in order to reduce the time and amount of electric demand during costly periods(ie: peak time periods), thereby lowering your production and operational costs. The following MVWEB reporting capabilities are available to help you do just that:
• Peak Day Demand
• 24 Hour Profile Graph
• KVA/Power Factor Graph
• Daily Peaks Graph
Q. How do I register for MVWEB?A. First, you have to be “Customer of Record”, or a third party that has been granted written authorization on company letterhead clearly stating that such third party has been granted access to the "Customer of Record" private energy usage information. The written authorization can be mailed to the addresses provided above. Please provide your Account Number and Meter Number. To signup, please click on the "Sign Up for MVWEB" button and follow the instructions.
Q. Can I access more than one meter with my account?A. Yes. If all the criteria are met by each facility you can group your facilities meters into one MVWEB account, group all enabled meters in one facility, or any combination you wish.
Q. How much data is in the downloaded file?A. Customers can access up to 12 months of usage, or since transitioning to a Smart Meter if less than 12 months, or can designate a shorter time interval of interest.
Q. I have just installed a Photovoltaic system. Can I participate in Rate Outreach offerings?A. Yes. Just follow the instructions after you click the "PV WEB" button.